Medical Practice EMR
Power your in-clinic and telehealth practice with one platform.
An EMR first — in-person visits, charting, prescribing, scheduling, billing, and claims. Telehealth is included where you need it: same-day virtual visits, follow-ups, care coordination. The platform doesn't change when the visit moves from your exam room to a video call — same chart, same workflow, same claim.
Direct answer
What is a telehealth-ready EMR?
A telehealth-ready EMR is a single clinical platform that handles in-person charting, prescribing, scheduling, and billing alongside virtual visits on the same patient record. Instead of stitching together a separate video tool, e-prescribing app, and billing system, the practice signs into one platform where the chart, claim, and patient portal stay consistent whether the visit happens in the exam room or over video.
Legacy EMR + telehealth add-on
Two logins, two charts, manual reconciliation of prescriptions and claims. Higher IT overhead and sync risk.
Standalone telehealth only
Virtual visits without in-person workflows, billing, or a full patient portal. Good for pilots, not a practice.
Copergrine EMR
One chart for in-person and virtual visits. AI scribe, EPCS e-prescribing, real-time eligibility, claim submission, and a branded patient portal — all in one login.
EMR first
Most of what this platform does is the everyday EMR work — charting, prescribing, scheduling, billing, claims. Telehealth is one channel of how patients see you, not the whole product.
The platform
What your clinicians actually sign into.
EMR dashboard
Today's queue, alerts, co-sign queue, claims-to-submit.
Encounter chart
AI scribe drafts SOAP + ICD/CPT; the licensed provider signs.
Inside the visit
A live visit, the AI scribe, eligibility, and your brand.
The telehealth call with the ambient scribe drafting the note in real time, real-time insurance eligibility with the patient's cost, and a fully white-labeled platform — all in one EMR.
Telehealth visit + ambient AI scribe
Live video, the conversation transcribed in real time, and scribe-suggested chart items — the provider reviews and signs.
Insurance & eligibility check
270/271 verification, active coverage, and the patient's estimated cost — confirmed before the visit.
Your brand, not ours
Logo, name, and color on every patient-facing surface — “Powered by Copergrine” stays in the footer.
Inside the chart
Findings as data, not paragraphs.
The review of systems is marked symptom by symptom and reads back into the note as a sentence; vitals sit in their own fields with BMI computed for you.
Review of systems, marked not typed
Positive and negative findings are each a discrete mark on the record — amber for reported, slate for denied — and the note sentence is generated from the marks, pertinent negatives included.
Vitals in fields, BMI computed
Every vital is its own value, so it trends across visits instead of living inside prose.
What you actually get
The three things that cost you hours every week.
All three. In one platform.
01
The chart writes itself.
AI scribe. Provider signs.
A consent-bound, server-side transcription runs during your visit. The AI scribe drafts the SOAP note, ICD-10 problem list, CPT codes, and the patient instructions handout. You read, edit if needed, and sign. The accepted draft + your edits + the original transcript are all linked in the provenance log — survey-ready, audit-ready, defensible.
02
The claim submits itself.
Denial-prevention billing. Built-in clearinghouse.
Before a claim ever transmits, Copergrine scrubs it: real-time 270/271 eligibility, Medicare NCCI/MUE edits, CPT/ICD/modifier/units validation, prior-auth holds, and timely-filing checks. The causes of denials are caught at the encounter, so cleaner claims go out the first time and you keep more of what you bill. Then it runs itself: 837P submits on encounter sign, 277CA acknowledgments and 835 ERAs reconcile automatically, with direct EDI to Novitas JH (Medicare) and TMHP (Texas Medicaid) for higher-volume practices. We don't scrape payer portals; we don't aggregate your tenants under one submitter ID.
03
The portal is yours.
Custom-domain patient portal. Branded email. Push on your domain.
portal.yourpractice.com with Let's Encrypt TLS provisioned for you. Passwordless magic-link sign-in. Encrypted visit-summary PDFs delivered by email. Push notifications served from infrastructure we control — not a third-party vendor. The patient sees your name, your colors, your logo — not ours.
Everything you'd otherwise stitch together
One login. No integration tax.
Encounter charting with AI draft
Real-time 270 eligibility check
EPCS-ready e-prescribing
Lab order routing + result reconciliation
Imaging orders with payment gate
837P claim submission
NCCI/MUE pre-submission edits
Claim scrubbing (CPT/ICD/modifier/units)
ERA / 835 auto-posting
Cash-pay base charge at sign
Card-on-file fee fallback
Drug-interaction CDS (Phase 1 live)
Public booking widget for your site
Custom-domain patient portal
Encrypted visit-summary email
Push notifications on your domain
10-step Compliance Wizard
Multi-org single sign-on
Tenant-isolated RLS + audit log
Aegis ops dashboard (we monitor)
AI in clinical work
AI drafts. You sign.
The scribe drafts. You review. You sign. The platform never signs a chart, never submits a claim, never adjusts orders without a licensed clinician's approval. Every accepted AI suggestion is auditable via the provenance log; you can disable AI features per module if your practice prefers.
Honest pricing
$229 per provider seat. First 6 months.
Then $380 per provider seat per month.Front-desk, schedulers, billers, and clinical support staff don't consume seats — license your providers, hire the rest of your team freely under the tier cap.
A one-time $499 setup fee covers onboarding, data-migration assistance, and payer-enrollment support. It is waived in full on annual prepay. Medical groups can instead license concurrent clinical licenses: For first-time clients, $1,500 per month includes 5 concurrent clinical licenses and each additional concurrent license is $285 per month for the first 6 months; then $2,000 per month includes 5 concurrent clinical licenses, and each additional concurrent license is $380 per month, with unlimited locations. Every clinician keeps an individual account. Group is billed monthly. Your accepted Medical Practice EMR rate schedule, including the 6-month introductory-to-standard step, is protected for 24 calendar months. Adding or removing licenses still changes your total. It is not a 24-month commitment, and your rates do not increase automatically when the protection period ends.