License the platform Copergrine uses internally.

Frequently asked questions

Who is the Copergrine platform built for?

Three audiences, one platform. Solo providers (DPC, solo primary care, in-person, virtual or hybrid) running their whole practice on a single bill. Medical groups, single- or multi-site, consolidating charting, telehealth, scribe, e-prescribing and claims — on Individual licenses, or on concurrent Group licenses when clinicians work non-overlapping shifts. Health systems and multi-entity organizations, whose implementations are custom-scoped. Individual and Group pricing are published.

What's included at the $229 introductory rate?

Everything. EMR + charting, scheduling, patient portal, telehealth video, AI ambient scribe, e-prescribing with EPCS, eligibility checks, claims submission, push notifications, and HIPAA BAA. No per-feature upgrades, no per-visit fees, no claims clearinghouse surcharges. $229 per provider seat per month for your first 6 months, then $380 per month thereafter.

Why does the rate step up after 6 months?

The first 6 months are an introductory rate: full-feature, no claw-back, billed monthly, with no annual option. $229 per provider seat per month for your first 6 months, then $380 per month thereafter. That step is part of the schedule you accept, not a surprise: Your accepted Medical Practice EMR rate schedule, including the 6-month introductory-to-standard step, is protected for 24 calendar months. Adding or removing licenses still changes your total. It is not a 24-month commitment, and your rates do not increase automatically when the protection period ends. You'll see a reminder before the introductory period ends. Annual prepay at the standard rate: $4,180 per provider seat per year — one month free versus $380/month, setup fee waived.

Is there a setup fee?

A one-time $499 setup fee covers onboarding, data-migration assistance, and payer-enrollment support. It is waived in full on annual prepay. The introductory rate is a 6-month, monthly-only promo with no annual option. Annual prepay at the standard rate: $4,180 per provider seat per year — one month free versus $380/month, setup fee waived. Health-system implementations are scoped separately: a custom statement of work replaces the $499 onboarding fee and includes dedicated implementation engineers, integration work (HL7/FHIR, SSO/SAML), and per-site go-live support.

What does the AI ambient scribe actually do?

While you have a normal conversation with a patient, the scribe listens, transcribes, and drafts the encounter note in real time — chief complaint, HPI, ROS, assessment, and plan. You review and edit, then sign and lock — nothing reaches the chart without your sign-off.

How accurate are the ICD-10 and CPT code suggestions?

The platform searches a 74,000+ ICD-10 code library against the encounter content and the patient's problem list, then proposes the most likely codes. CPT suggestions are based on visit type, complexity, and duration. You confirm or override every code before billing — nothing is auto-submitted.

What is built-in evidence-based practice?

When you confirm a diagnosis, the platform automatically surfaces the relevant evidence-based treatment plan from major society guidelines (ADA, AHA/ACC, AACE, USPSTF, IDSA, AAFP, ACOG, AAP) — first-line medications, monitoring schedule, red flags, and lifestyle interventions. It is a clinical decision support layer, not a replacement for your judgment. See the full explainer and a sample Type 2 DM plan at /emr/evidence-based-care.

Does Copergrine scale past a small practice?

Yes. Individual pricing on the Medical Practice EMR line is the same rate whether you have 1 provider or 100 — no seat tiering that penalizes growth. $229 per provider seat per month for your first 6 months, then $380 per month thereafter. Medical groups whose clinicians work non-overlapping shifts can license concurrent clinical licenses instead: For first-time clients, $1,500 per month includes 5 concurrent clinical licenses and each additional concurrent license is $285 per month for the first 6 months; then $2,000 per month includes 5 concurrent clinical licenses, and each additional concurrent license is $380 per month, with unlimited locations. Every clinician keeps an individual account. Group is billed monthly. Every clinician keeps an individual account. The licenses limit how many clinicians use clinical features at the same time, never who has an account. 5 concurrent licenses can cover 10 clinicians only when they work 2 non-overlapping shifts and no more than 5 use licensed clinical features at once. Health systems and multi-entity organizations work under a custom-scoped agreement.

Do I keep my own patient revenue?

Yes, 100%. Copergrine uses a BYO-Stripe architecture — you connect your own Stripe account, your patients pay you directly, and we never touch your revenue.

How long does data migration take?

Typically 3 to 7 business days for a standard EMR migration. We handle the mapping, you verify a test sample, then we cut over. Migrations from Tebra, DrChrono, Elation, and Practice Fusion are well-trodden paths. Migrations from Athenahealth or eClinicalWorks take longer due to export restrictions on their end.

What is the onboarding timeline?

Solo providers: 1 to 2 weeks — you're often live within 10 business days of contract. Small and mid-size group practices: 2 to 4 weeks, including data migration from your current EMR, staff training, and a parallel-running go-live. Health systems: typically 8 to 12 weeks for a first-site pilot, then 2 to 3 weeks per additional site once the reference architecture is in place. Every implementation includes parallel running until your team signs off.

How is patient data protected and who owns it?

All patient data is encrypted in transit and at rest, access is audit-logged, and we sign a BAA with every practice. The platform runs on dedicated infrastructure we control end to end — no third-party advertising vendors, no data shared with advertisers. You own your data. Full export is available any time in CCDA, CSV, and PDF. If you ever leave, you walk away with everything — no extraction fees, no proprietary lock-in.

How does the price compare with other EMRs?

Only on advertised recurring price, and only against named plans. Tebra Practice Essentials, physician, standard volume: $599 per provider per month, per its official pricing page, retrieved September 22, 2026. Tebra describes this as typical pricing; provider category, specialty, claim volume, bundle and configuration affect a quote, and Tebra publishes lower categories. eClinicalWorks EHR with Practice Management: $599 per provider per month, per its official pricing page, retrieved September 22, 2026. eClinicalWorks advertises no start-up costs for this plan and a separate, lower-priced EHR Only plan; training, implementation above nine providers, airfare and transaction fees are described separately. Against either advertised price, the regular Medical Practice EMR Individual rate of $380 a month is $219 a month lower, about 37% lower. Advertised recurring provider prices only; configurations, provider categories, implementation, transactions, add-ons, taxes, contract terms and included capabilities differ. Copergrine starts at the introductory rate — $229 per provider seat per month for your first 6 months, then $380 per month thereafter. A one-time $499 setup fee covers onboarding, data-migration assistance, and payer-enrollment support. It is waived in full on annual prepay.

Individual or Group — which should we choose?

Individual gives each clinician who documents their own provider seat. Group suits medical practices that share concurrent clinical licenses across locations: For first-time clients, $1,500 per month includes 5 concurrent clinical licenses and each additional concurrent license is $285 per month for the first 6 months; then $2,000 per month includes 5 concurrent clinical licenses, and each additional concurrent license is $380 per month, with unlimited locations. Every clinician keeps an individual account. Group is billed monthly. Every clinician keeps an individual account. The licenses limit how many clinicians use clinical features at the same time, never who has an account. 5 concurrent licenses can cover 10 clinicians only when they work 2 non-overlapping shifts and no more than 5 use licensed clinical features at once. Moving from Individual to Group is an explicit confirmation that takes effect at a supported billing boundary; it starts a new 24-calendar-month protection period from that date, with no new trial, setup fee or proration. Adding Group licenses later keeps the accepted additional-license rate and the original protection end date.

Is there a long-term commitment?

No long-term commitment on monthly plans: there is no minimum term, and cancellation takes effect at the end of the current billing period. The Master Subscription Agreement and Business Associate Agreement still govern. Your accepted Medical Practice EMR rate schedule, including the 6-month introductory-to-standard step, is protected for 24 calendar months. Adding or removing licenses still changes your total. It is not a 24-month commitment, and your rates do not increase automatically when the protection period ends. On annual prepay, a subscriber who cancels is entitled to a prorated refund of unused full months, requested at app.copergrine.com/support/new by choosing Billing. Scheduling cancellation does not by itself process a refund.

What about compliance reports for health-system procurement?

We provide a HIPAA compliance attestation and BAA with every contract. For health-system and IDN procurement, we support vendor risk assessments (HECVAT Lite and Full), provide a security architecture document, and can execute under a customer-supplied MSA. SOC 2 Type II is on the 2026 roadmap; until then we operate under documented SOC 2-aligned controls (access review, change management, incident response, vendor risk, backup testing) with audit-log export available to your GRC team on request.

Do you support SSO, HL7/FHIR, and other enterprise integrations?

Yes — these are table stakes for group practices and required for health systems. SSO via SAML 2.0 and OIDC (Okta, Entra ID, Google Workspace). HL7 v2 lab order workflow with vendor connectors for Quest and Labcorp (per-tenant account onboarding); inbound HL7 ORU result delivery to the encounter chart. FHIR R4 for interoperability and patient data exchange. Webhook-based event streams for BI warehouses. Integrations are included on group-practice and health-system agreements; for solo tier, ask if you need one and we'll scope it.

How do I get a demo?

Use the email link on this page or the Book a 30-min demo button. We will set up a 30-minute walk-through of the part of your workflow you care about most: charting, billing, e-prescribing, patient messaging, or scheduling.